Tag: text to speech

  • Voicebot and Its Benefit for Customer Service

    Voicebot and Its Benefit for Customer Service

    Have you ever heard the voice of a female guide when using Google Maps? Or Siri’s voice that is always ready to execute commands?

    These voices sound like real human voices, don’t they? In fact, the voice is the voice of a robot programmed to voice text with AI (artificial intelligence) technology, you know. This technology is known as a voicebot.

    Voicebot is a product of the combined technology of STT (Speech to Text) and TTS (Text to Speech). When there is a question or voice command from the user, STT technology will convert the voice data into text. Then, it will be translated back into a programming language and processed to produce data in the form of text answers.

    To make the voicebot able to answer user questions using voice, the processed answer text is changed by TTS technology. Voicebot will give a response in the form of voice, according to what is asked or ordered.

    Indeed, there are quite a number of processes that occur, but thanks to the sophistication of artificial intelligence, these long processes can be completed very quickly in seconds, so that users can dialogue with voicebots as smoothly as talking to humans.

     

    Benefits of Voicebot for Customer Service

    1. Support various needs

    The use of voicebots can support many aspects such as Voice Assistant, Outbound Reminder, News Reading, Voice Ebook, and IoT Voice Technology. Voicebot is also increasingly popular because it is used by global platforms.

    The reason is quite simple, because voice conversations are very effective, easy, and fast for people who have a lot of busyness like today. Users only need to activate the voicebot via voice, then all orders and questions will be served on the spot. This is also one of the reasons why the CS voicebot is very popular with customers.

     

    1. Disability Friendly

    There are various types of people on this earth. However, no human is perfect. Fortunately, technology helps these human imperfections in carrying out daily activities. One technology that helps people with disabilities is the voicebot.

    This technology has proven to be a solution for the blind to do/get an answer to something. In addition, technology-blind parents will also be helped because they do not have to learn technology just to get what they want.

    1. Data integration

    Why do voicebot conversations flow as well as conversations with humans? This is because the conversation is recorded in a “journey” whose data will continue to grow if you are often invited to talk. The Voicebot will study the behavior, preferences, and traits of the person speaking to it. Then, they will give the answer according to what they want.

    With this good journey, the database will be integrated more quickly and precisely. CS can also find out what customers want with the company’s products. With this data, companies can process it to provide even better products/services.

    1. Efficiency and Realtime

    Parents and disabled people often get confused when sending messages, so chatbots are less effective for them. Likewise, millennials are super busy, don’t have much time to write messages while working.

    Although chatbots are sufficient to reach customers more broadly and effectively serve at the same time, voicebots provide a better experience. Voicebot extends reach to people who find it difficult to use the latest technology, such as the elderly, disabled, and people who are too busy.

    Do you want to improve customer service through voicebot? Get the Indonesian voicebot service from Widya Wicara now! Check the further information on the official page www.widyawicara.com.

     

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  • How Text to Speech Helps Students?

    How Text to Speech Helps Students?

    Education is essential for human beings. Through education, humans can develop critical thinking skills and learn how to socialize and communicate with others by practicing speaking, reading, and writing. Also, students will get to know any other skills that can help them in the future.

    Usually, the teacher uses educational tools or props to help the students study in the teaching and learning process. For example, the teacher may use props such as flashcards, maps, dice, globes, puzzles, storybooks, or more technology-ish props like text-to-speech.

     

    How Text-to-Speech Helps Students?

    Nowadays, text to speech is not only meant to assist disabled people but also whoever may need it. For instance, a content creator, business person, teacher, student, etc. So, how does text-to-speech help students? Widya will tell you down below!

    • Increase Student’s Vocabulary

    Text-to-speech is a helpful tool to increase the student’s vocabulary development. Furthermore, a researcher called Jennifer Keelor and Sarah Wood found that people will develop their vocabulary better through reading.

    A study from the Adnan Menderes University of Turkey shows that students can also improve their vocabulary with listening training. So, where can you get reading and listening training altogether? Text to speech, of course!

    Using text-to-speech makes students read the text and hear them being read aloud simultaneously. So they can imitate how to pronounce the word and memorize it better.

    • Assist Students With Disabilities

    Kids with disabilities need special treatment and equipment to be able to follow the lesson perfectly. Therefore, using the help of text-to-speech is very important because it will help them catch up and not be left behind in the class. 

    Text-to-speech will be an excellent help, especially for blind students so that they can hear every word being read aloud clearly. In short, text-to-speech opens up a new path for disabled students to access the lesson and information they need.

    • Rise Their Reading Interest

    For some students, sitting down while reading a book might be boring. To avoid that, the teachers can introduce them to a book with text-to-speech technology. Reading will be amusing and no longer boring with ‘the talking book.’ You should try and see for yourself how text-to-speech affects your students.

    • Help Students to Memorize, Read, Write, and Speak

    Text to speech can also help students with dyslexia or those who struggle with learning or speaking. How? This user-friendly technology will increase and develop the student’s ability to read, write, and speak, by showing them how the word is written, how it spells, and how to pronounce it correctly. Therefore, students can imitate it quickly and perfectly afterward.

    Is there any scientific proof? Research from Barcelona University shows that text-to-speech is indeed a helpful tool to increase memorization by 25.2% and reading comprehension by 24.5%.

    • As a Tool for E-Learning and to Support Students With Auditory Type of Learning

    E-learning has become one of the best and most popular learning channels during the pandemic as a new study solution. However, for the e-learning system to go smoothly, it needs innovative tools such as text-to-speech. 

    Text to speech can help students convert their written study material to audio form. This way, the student who is an auditory learner (learns by listening) or has a reading struggle can study well.

    • Make Learning Foreign Language Easy

    Learning a new language requires a lot of work. To be considered fluent, students need four basic language skills: listening, reading, speaking, and writing. To master that, they will need a lot of practice.

    The Central Taiwan University of Science and Technology study shows that the digital vocabulary spelling material can help students strengthen and develop their spelling ability. That’s why text-to-speech will be the perfect example and companion for students who learn foreign languages to understand and imitate the way native speakers speak.

    Text to speech is powered by artificial intelligence (AI) and natural language processing (NLP). This technology can help TTS produce a native-sounded voice with good articulation, pronunciation, and tone. 

     

    Text-to-Speech Widya Wicara for Your Educational Needs

    Are you one of the people who need educational tools like text to speech? Then, you may want to check out text-to-speech Indonesia, named Text to Speech Widya Wicara.

    Why should you consider this product? Here is why,

    • Text-to-speech Widya Wicara allows you to convert or read aloud your text  effortlessly
    • Available in Bahasa Indonesia and English
    • It can be used for personal or public needs, like in the classroom or for public announcement
    • It also gives you high-quality audio output with no noise and native speaker sound. 
    • There are multiple-choice voice tones and voice characters that you can choose.
    • This product can read numbers, acronyms, and punctuation as well

    Turn any written text to audio format in a blink of an eye using Text to Speech Widya Wicara. Visit our website www.widyawicara.com. See you there!